Global Social Media Community Manager

Job Locations US-Remote
Requisition ID
Position Type
Full Time
Posting Type

Company Overview

Want a job you can feel good about? Leading to better encompasses everything we do at Kerry, it's how we've become the world's leading taste and nutrition company. Whether it's building sustainable solutions for consumers or building benefits and opportunities for employees, the main thread of the Kerry fabric is #LeadingToBetter. With focus on a sustainable future, a career with Kerry is something you can feel good about.


Leading to better.

Through sensory science and technology, Kerry develops and manufactures food and beverage solutions for popular brands throughout the world. In fact, you've most likely experienced Kerry in the food or beverages you've consumed in the past few days!


Leading to better, together. 

Together, we shape how the world views food and beverage.  Leading to better, together means we do this in a culture that nurtures agility, speed, quality and safety and we do this through:

  • Celebrating curiosity that leads to action
  • Empowering our people
  • Promoting diverse thinking
  • Investing in innovation
  • Acting on sustainability
  • Embracing our differences

Kerry is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age disability, protected veteran status or other characteristics protected by law. Kerry will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditional upon the successful completion of a background investigation and drug screen.

Description and Responsibilities

The Global Socia Media Community Manager plans, creates, and coordinates communications strategies through social channels. This individual will align with our talent acquisition and digital marketers in each of Kerry’s key regions in order to create scalable and compelling social approaches that elevate Kerry’s value proposition to current and potential customers and employees.





Lead social media communications for Kerry Taste & Nutrition, globally, Including:

  • The creation of a global social framework used to align regional Marketing, Talent, and HR content strategies
  • The targeting and publishing of brand content;
  • Interacting/responding within social channels to drive enhanced engagement
  • Measuring and communicating results to all global stakeholders


Work in partnership with each regional Kerry Talent Branding and Attraction team to enhance global collaboration, align execution plans for their social media strategy, and agree on KPIs for measurement and reporting


Using a globally agreed response framework respond to employer reviews on Glassdoor, Indeed, and other regional or globally relevant review platforms impacting EB reputation

Own a monthly global social content calendar that combines Brand, TA, and Demand Generation content, share the engagement success of the content strategy reflected within the calendar by communicating performance metrics on a monthly basis to both marketing and HR stakeholders


Oversee Hootsuite and LinkedIn Elevate governance across Kerry, ensuring proper utilization, adherence, and best practice execution


Stay current with the digital/social landscape and their technologies and seek out new, innovative opportunities for Kerry


Read, respond, and route all relevant social media discussions in a timely manner. Based on the feedback, provide insights into future programs that would address the greatest needs for the businesses


Contribute to the creation and delivery of social media training sessions in order to upskill and deploy Kerry associates in driving both coherent participation in talent branding and attraction strategies as well as global brand and customer experience strategies ­­­

Generate and propose social media campaign ideas to HR, Talent, and Marketing stakeholders that deliver on talent acquisition and business objectives



Relationships and Contacts:


Supervisory relationships:

  • Directly reports to the Director – Content Strategy & Integration


Organizational Relationships:

  • Works with all areas of HR/Talent Acquisition, Communications, and Marketing




Education and Experience Requirements:


Bachelor’s degree required    


5+ years in social media or agency communication experience required, work in both talent acquisition and brand communications desired


Experience in EVP communications and execution


Strong writing skills a must; writing samples may be requested


Knowledge of Hootsuite required, experience with other social media publishing/listening/analytics platforms desired 


Knowledge of Microsoft Office, particularly Excel and PowerPoint, required 


Knowledge of blogging software required


Must have good interpersonal communication skills


Needs to work effectively with cross-functional teams


Keen attention to detail and thoroughness required


Motivated by continuing education


Travel required (domestic and internationally) - 20%


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